| Guarantee | Summary | How to Use | Benefit |
| Availability
(Sec. 2.4.1) |
Guarantees reservations of at least Soft Cap billable time per month. | Provide advance notice of work to guarantee availability. | Compensates you for delays |
| Price Lock
(Sec. 6.1.3) |
No Exhibit B price increases for the first 12 months of continuous subscription. | Maintain subscription to avoid price hikes. | Provides financial predictability |
| Additional Services Satisfaction
(Sec. 6.2.5) |
Withhold payment if not 100% satisfied any with Additional Services. | Dispute unsatisfactory bills promptly. | Ensures continuing satisfaction |
| Late Fee Waiver
(Sec. 7.6) |
Late fees waived with one business day notice before the due date. | Notify the Firm if payment will be late. | Avoids late fees |
| 30-Day Satisfaction
(Sec. 7.7.2) |
Full refund if not satisfied within the first 30 days (exclusions apply). | Evaluate your satisfaction after 30 days. | Risk-free trial period |
| Payment Plans Available
(Sec. 7.7.3) |
Flexible payment plans with 0% interest for 3 months or 6% for 12 months. | Opt for payment plans to manage cash flow instead of paying late. | Cashflow flexibility |
| Additional Terms
(Sec. 24) |
Any terms the Parties negotiated and agreed on. | See section referenced. | See section referenced. |